Network maintenance in Montreal Data Center

Scheduled for May 18, 18:00 - 21:00 EDT

Scheduled

In order to guarantee stability of provided services, we will be performing network maintenance in our Montreal Data Center to further enhance resiliency and path optimization between sites.

No service disruption is anticipated during the maintenance window. All changes will be carefully validated, with monitoring in place before, during, and after the activity to ensure stability.

If you experience any issues during the maintenance window, please contact our Support team for immediate assistance. We appreciate your continued partnership as we work to deliver a more resilient and highly available service platform.

Posted May 13, 2026 - 05:59 EDT

This scheduled maintenance affects: Normal Availability Services (Administration Portal (mycontactcenter.net)) and High Availability Services (Call Center Agent (CCA), Web Call Center Agent (WebCCA)).