All Systems Operational

High Availability Services Operational
Automatic Call Distribution (ACD) Operational
Queueing Services Operational
Call Center Agent (CCA) Operational
Web Call Center Agent (WebCCA) Operational
Chat Services Operational
Email Services Operational
SIP Operational
Normal Availability Services Operational
Administration Portal (mycontactcenter.net) Operational
Call Center Monitor Operational
Call Recordings Operational
Reporting Services Operational
Evaluations Operational
Work Force Management (WFM) Operational
FTP Services Operational
Dynamic Notifications Service Operational
Carrier Services Operational
Carrier Toll Free Network Operational
Inbound USA Call Routing (PSTN) Operational
Inbound Canadian Call Routing (PSTN) Operational
Outbound Canadian Call Routing (PSTN) Operational
Outbound USA Call Routing (PSTN) Operational
SMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 13, 2026

No incidents reported today.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.