My Contact Center Status

MyContactCenter.net

All Systems Operational

High Availability Services Operational

Automatic Call Distribution (ACD) Operational

Queueing Services Operational

Call Center Agent (CCA) Operational

Web Call Center Agent (WebCCA) Operational

Chat Services Operational

Email Services Operational

SIP Operational

Normal Availability Services Operational

Administration Portal (mycontactcenter.net) Operational

Call Center Monitor Operational

Call Recordings Operational

Reporting Services Operational

Evaluations Operational

Work Force Management (WFM) Operational

FTP Services Operational

Dynamic Notifications Service Operational

Carrier Services Operational

Carrier Toll Free Network Operational

Inbound USA Call Routing (PSTN) Operational

Inbound Canadian Call Routing (PSTN) Operational

Outbound Canadian Call Routing (PSTN) Operational

Outbound USA Call Routing (PSTN) Operational

SMS Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 20, 2024

No incidents reported today.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.