All Systems Operational

High Availability Services Operational
Automatic Call Distribution (ACD) Operational
Queueing Services Operational
Call Center Agent (CCA) Operational
Web Call Center Agent (WebCCA) Operational
Chat Services Operational
Email Services Operational
SIP Operational
Normal Availability Services Operational
Administration Portal (mycontactcenter.net) Operational
Call Center Monitor Operational
Call Recordings Operational
Reporting Services Operational
Evaluations Operational
Work Force Management (WFM) Operational
FTP Services Operational
Dynamic Notifications Service Operational
Carrier Services Operational
Carrier Toll Free Network Operational
Inbound USA Call Routing (PSTN) Operational
Inbound Canadian Call Routing (PSTN) Operational
Outbound Canadian Call Routing (PSTN) Operational
Outbound USA Call Routing (PSTN) Operational
SMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 7, 2026

No incidents reported today.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.