All Systems Operational
High Availability Services
Operational
Automatic Call Distribution (ACD)
Operational
Queueing Services
Operational
Call Center Agent (CCA)
Operational
Web Call Center Agent (WebCCA)
Operational
Chat Services
Operational
Email Services
Operational
SIP
Operational
Normal Availability Services
Operational
Administration Portal (mycontactcenter.net)
Operational
Call Center Monitor
Operational
Call Recordings
Operational
Reporting Services
Operational
Evaluations
Operational
Work Force Management (WFM)
Operational
FTP Services
Operational
Dynamic Notifications Service
Operational
Carrier Services
Operational
Carrier Toll Free Network
Operational
Inbound USA Call Routing (PSTN)
Operational
Inbound Canadian Call Routing (PSTN)
Operational
Outbound Canadian Call Routing (PSTN)
Operational
Outbound USA Call Routing (PSTN)
Operational
SMS
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance