All Systems Operational

High Availability Services ? Operational
Automatic Call Distribution (ACD) ? Operational
Queueing Services ? Operational
Call Center Agent (CCA) ? Operational
Web Call Center Agent (WebCCA) ? Operational
Chat Services ? Operational
Email Services ? Operational
SIP Operational
Normal Availability Services ? Operational
Administration Portal (mycontactcenter.net) ? Operational
Call Center Monitor ? Operational
Call Recordings ? Operational
Reporting Services ? Operational
Evaluations ? Operational
Work Force Management (WFM) ? Operational
FTP Services ? Operational
Dynamic Notifications Service Operational
Carrier Services ? Operational
Carrier Toll Free Network ? Operational
Inbound USA Call Routing (PSTN) ? Operational
Inbound Canadian Call Routing (PSTN) ? Operational
Outbound Canadian Call Routing (PSTN) ? Operational
Outbound USA Call Routing (PSTN) ? Operational
SMS ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 17, 2025

No incidents reported today.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.