All Systems Operational

High Availability Services ? Operational
Automatic Call Distribution (ACD) ? Operational
Queueing Services ? Operational
Call Center Agent (CCA) ? Operational
Web Call Center Agent (WebCCA) ? Operational
Chat Services ? Operational
Email Services ? Operational
SIP Operational
Normal Availability Services ? Operational
Administration Portal (mycontactcenter.net) ? Operational
Call Center Monitor ? Operational
Call Recordings ? Operational
Reporting Services ? Operational
Evaluations ? Operational
Work Force Management (WFM) ? Operational
FTP Services ? Operational
Dynamic Notifications Service Operational
Carrier Services ? Operational
Carrier Toll Free Network ? Operational
Inbound USA Call Routing (PSTN) ? Operational
Inbound Canadian Call Routing (PSTN) ? Operational
Outbound Canadian Call Routing (PSTN) ? Operational
Outbound USA Call Routing (PSTN) ? Operational
SMS ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 24, 2025

No incidents reported today.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.